Sitemap - 2022 - Nikhil’s Newsletter
Pitching for a Brand, Product or Service you grew up on.
Customers track their own coupon and journey.
Everyday Instances that may lead to Customer Churn - Part II
Everyday Instances that may lead to Customer Churn.
Build a platform in the mind before it’s built on a site.
Sometimes, the back button takes back your learning.
A Brand Implementation Framework.
Can a button's design empty your cart or drive away your customer?
A learning path for a new member of your Digital Team - Writing.
A learning path for a new member of your Digital Team - Design.
Observations from an e-commerce Experience Study.
How Auto Update Disrupts Digital Experiences for Seniors.
One small message can make it difficult for your new customer or user.