How Auto Update Disrupts Digital Experiences for Seniors.

Changes that arrive via Auto Updates especially disrupt years of a relationship and leave them stranded in their Digital Path.

Tiniest of Sudden Changes in Navigation, Original UI, Colour System, Senior User Journeys, Notifications, Tone of Voice, Information Architecture, Gesture Design, Buttons, Microinteractions, Imagery, Menus, Animations, Swipes, Scrolls, Communication - Progress, Standby, Error Messaging can make or break a relationship especially in our increasingly technology dependent world of Senior Citizens. We all share a greater responsibility towards their journey with our Brand, Product, Service or the most complex or basic Digital Experiences. 

Changes that arrive via Auto Updates especially disrupt years of a relationship and leave them stranded in their Digital Path. Here’s a map of some things I observed and I am still learning more about this ecosystem to build better experiences. Maybe, we can remember observations like these when we build the next thing for those who have built the future for us. 

Visit my page on Behance to see this map in its entirety. Alternatively, you can also click on the image separately below.